top of page

Alterations Terms & Conditions

These Terms of Services (“Terms”) constitute the entire understanding and agreement between the Client (“the Client”) and Schurrel Design and its affiliates (“Schurrel Design”) relating to the purchase of the garment alterations described on the invoice (the “Services”) and supersedes and replaces any and all prior agreements, whether written or oral, that may exist between them with respect thereto.

 

  1. Invoicing.  After the first fitting, at least fifty percent of the base quote is required.  Payment must be made via Cash, Check or Venmo.

Any changes in Client’s  measurements after the first fitting which cause additional or different Services to be rendered are subject to additional charges.  The Client presumes all responsibility over any weight gain or loss that may affect the way a garment fits.  Clients who come more than 3 months before their weddings do so at their own understanding that Schurrel Design cannot control for changes in fit due to body fluctuations after the final fitting is over.  Any changes that need to be made after the second fitting is subject to additional alterations costs, additional appointments, etc.  Clients who choose to come early do so at their own financial risks.  

 

Dry cleaning, steaming, and pressing are separate services that are not included in base tailoring services. The base quote is subject to change if the Client requests changes after the initial consultation (including those needed due to weight fluctuations or changes in shoes) or additional materials are requested.  Any changes in heel height are subject to additional re-fitting charges.  The second half of the invoice is due at the final fitting or time of pickup.  All alterations and dress care agreements are final - no refunds are given. 

 

  1. Fittings / Acceptance.   Schurrel Design will begin to perform the Services upon receiving the payment at first fitting.  Services provided are based on the pinning and/or measurements provided at the time of the Client’s first fitting.  Schurrel Design cannot be held responsible for dresses that do not fit properly due to weight loss or gain, pregnancy, surgery, failure to wear the same shoes or undergarments from the first fitting, etc.  Clients who experience major lifestyle changes that may influence body type and weight may request a “repeat client fitting,” at an additional cost for new alterations.  A “repeat client fitting,” will receive a $50 discount for the new fitting.  

 

Schurrel Design will execute the tailoring work as discussed during fittings; if a seam cannot be opened or sewn, or if any alteration technique is deemed high-risk yet the client chooses to proceed, this is done at the client’s own risk.  Some garments may be unalterable or unalterable in certain areas.   Techniques and approaches are taken at the discretion of Schurrel Design.  The client expresses acknowledgement that altering a dress is a deliberate modification to the dress, and not all alterations can be undone. 

 

Clients who decide to pick-up their dresses earlier or cancel alterations (if possible) will not be able to recover the money paid at the first fitting, and agree to accept their dresses in their unfinished state. 

 

Any customizations in the design of a garment will be considered “high risk.”  Any dress customization made outside of the structure of the garment (i.e. original seams, additional fabric, beads, straps, sleeves, etc.) are performed at the Client’s own risk.  Furthermore, Schurrel design is not responsible for any liaising between the client and third-party providing material; the responsibility and risk is ultimately assumed by the client. 

 

  1. Pickup.   All accounts must be paid in full before the Client’s dress can be released.  If the Client would like another party to pick up the garment on their behalf, Schurrel Design must receive expressed permission and consent with that party’s name.  Acceptance of and satisfaction with the Service shall automatically be deemed to have occurred upon the earlier of Client or surrogate receipt of garment.  

Once the dress leaves Schurrel Design’s possession, the tailors are not held responsible for the gown.  The Client shall inspect the garment upon final fitting and pick-up; Schurrel Design cannot be held responsible for fit and wear once the garment leaves the premises.  Final pick-ups are interpreted as acceptance.  No refunds will be deemed. 

 

  1. Force Majeure.   Any delay or failure in the performance by Schurrel Design shall be excused if and to the extent caused by the occurrence of a force majeure.  Force majeure shall mean a cause or event that is not reasonably caused by or under the control of Schurrel Design, including Acts of God, Fires, Floods, Explosions, Riots, Wars, Tornado, Terrorism, Vandalism, Governmental Acts, Injunctions, Labor Strikes, and Errors or Omissions of a Manufacturer or its Distributor. 

 

  1. Process, Acceptance.   We exercise utmost care in processing articles entrusted to us and use such processes which, in our opinion, are best suited to the nature and condition of each individual article. Nevertheless, we cannot assume responsibility for inherent weaknesses of or defects in materials that are not readily apparent prior to processing. This applies particularly, but not exclusively, to suedes, leathers, silks, satins, double-faced fabrics, vinyls, polyurethanes, etc. Responsibility also is disclaimed for trimmings, buckles, beads, buttons, bells and sequins. In laundering item(s) are not inspected, therefore we will not be responsible for any claims, including shrinkage, discoloring, runs, rips, tears, or any other damage. Note that dress cleaning, pressing, steaming may change the texture of certain fabrics and garments. Depending on the composition of gown, some dresses may be hand or wet cleaned as opposed to dry cleaning, reviewed on a case-by-case basis and fabric care guidelines. 

We accept Cash - Check - Venmo

The Day is Yours

bottom of page